Getting Started

Adding a Logo to Your TrainedUp Site

Branding is important, so we've made it simple for you to add your logo to your account. This feature is only available for a user with the "Manage Billing" permission.. Go to your ministry's ServeHQ…

Benjamin Staton
Updated 1 year ago by Benjamin Staton

Bulk User Features

Repetitive tasks aren’t fun. That's why we created Bulk User Management to take the frustration out of simple tasks that happen often. Our Bulk User features allow you to easily select a group of Tea…

Benjamin Staton
Updated 11 months ago by Benjamin Staton

Checking a Team Member's Progress and Reporting Automation

Reporting is a big deal in TrainedUp. We’ve made it incredibly easy to see where your people are in the training process. You can view reports at all levels including from church-wide, course specifi…

Aimee Scott
Updated 4 weeks ago by Aimee Scott

Creating Tracks

Tracks introduce powerful automation into your ministry training toolbox. Instead of enrolling your team members manually into a ton of courses at once or enrolling them in course after course once t…

Benjamin Staton
Updated 1 year ago by Benjamin Staton

Creating a Course from Scratch

Watch the following video to learn how to create a course from scratch:. To read more about the Listed or Unlisted course option, click HERE

Benjamin Staton
Updated 1 year ago by Benjamin Staton

Creating a Module

Watch the video below to learn how to create a custom module in your TrainedUp courses.. Something to note: When uploading a video from a webcam, a video file, or a video URL, your video may say "Thi…

Benjamin Staton
Updated 1 year ago by Benjamin Staton

Creating and Using Categories

Course categories provide a way to filter your courses by custom made categories, as well as keep your course page organized by adding filter buttons to the top. Watch the video below to learn how to…

Elizabeth Smith
Updated 1 hour ago by Elizabeth Smith

Enrolling People in Courses

There are three ways to enroll your people in your TrainedUp courses: you can manually enroll them in two different places, or you can have them enroll themselves through providing the course link. 1…

Benjamin Staton
Updated 3 months ago by Benjamin Staton

How to Add People to Your Account

There are four ways to add people to your TrainedUp account: you can manually add them, you can have them create their own account, you can send us a bulk user import with your people or you can use…

Benjamin Staton
Updated 1 year ago by Benjamin Staton

How to Use Groups and Campuses

Groups and Campuses have three major functions in TrainedUp:. They provide an easy way to filter your team members by using the drop-down menu in your People and/or Reports tabs. Groups allow you to…

Benjamin Staton
Updated 5 days ago by Benjamin Staton

Importing Team Members in Bulk

Do you have lots of team members? Utilizing our bulk import option is a great way to create accounts for lots of people, quickly. Things to Be Aware Of:. Importing is currently handled by our support…

Benjamin Staton
Updated 1 week ago by Benjamin Staton

Importing a Course or Module from the TrainedUp Library

Importing a Course. You can import an entire course from the TrainedUp library by following these steps: Open the library, and find the course you would like to import. Click on the course to open it…

Aimee Scott
Updated 1 year ago by Aimee Scott

Multileader features for our Multisite Plan

There are a few features built specifically with Multi-site organizations in mind that can help you organize and build your TrainedUp account. Please note that our Multi-leader features are only avai…

Benjamin Staton
Updated 1 year ago by Benjamin Staton

The Difference Between Listed and Unlisted Courses

The difference between Listed and Unlisted courses is a matter of who can see the courses and who cannot. Listed courses are courses that all your people will be able to see and enroll themselves in…

Aimee Scott
Updated 1 year ago by Aimee Scott

Viewing Reports and Team Member's Answers

Watch the video below to learn how to view reports and see your people's answers to questions within your modules..

Elizabeth Smith
Updated 6 days ago by Elizabeth Smith

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