I'm a TrainedUp Leader
Adding a Logo to Your TrainedUp Site
Bulk User Features
Checking a Team Member's Progress and Reporting Automation
Creating a Course from Scratch
Creating a Module
Creating and Using Categories
Enrolling People in Courses
How to Add People to Your Account
How to Use Groups and Campuses
Importing Team Members in Bulk
Importing a Course or Module from the TrainedUp Library
Multileader features for our Multisite Plan
The Difference Between Listed and Unlisted Courses
Viewing Reports and Team Member's Answers
Adding Notes and Files
How to Delete a Course or a Module
How to Increase Engagement in Your TrainedUp Courses
How to duplicate a course or module
How to import people from Planning Center
How to remove a user from a training course
How to reorder modules
How to send a course link
What settings should I use for Vimeo videos?
Best Practices and Tips
How to write compelling course questions
Making great webcam training videos
Planning your course from scratch
What's the ideal video length?
"Whoops! It looks like you don't have access..." What next?
Automatically Send Course Completion Data to Planning Center
Can I integrate TrainedUp with my Church Management System?
Can TrainedUp produce our videos?
I never received my email to log in to my account. What do I do?
Is there a limit for modules in a course or questions in a module?
What's the best way to share a course with my team or a team member?
Why can't I or another user save our answers?
Why do my users get emails every Friday?
Why does it say "That email address is already in use"?
General support and pricing questions
Can I talk to someone on the phone?
Can I use multiple coupon codes?
What pricing option is right for my needs?
What size should my course image be?
I'm a TrainedUp Team Member
Accessing Your TrainedUp Account
Adding an Avatar to Your Account Profile
Adjusting Your Notification Settings
Changing Your Email on Your Account
Changing your name in your account
How to create an account in your church's TrainedUp site
I never received my email to log in to TrainedUp. What do I do?
What is the difference between My Courses and All Courses on my home page?
I'm a HuddleUp Leader
Archiving a Post and Disabling Comments
Creating a Post
How to Send a HuddleUp Post to People in a TrainedUp Course
Managing a Post
Reminding Users of a Post
Edit your Leader Profile
Editing a Team Member's Information
How to Add People to your HuddleUp Account
How to Import People from Planning Center
How to use Groups and Campuses
Importing Team Members in Bulk
Logging in to your Account
What is the correct format for phone numbers?
I'm a HuddleUp Team Member
Accessing Your HuddleUp Account
Accessing and Commenting on Posts
Adding an Avatar to Your Profile
Changing Your Notification Settings
Changing the Email on Your Account
Changing the Name on Your Account
How do I mute comment notifications on a HuddleUp post?
Why can admins see all chat messages and post comments?
The HuddleUp App
Adding a Logo to Your ServeHQ Site
Bulk User Features
Editing Your Account Information
How do I cancel or suspend my ServeHQ software subscription?
How do I change my account URL?
How do I change my plan?
How do I delete a user from my account?
How do User Permissions work?
How to Use the Open API
How to get receipts of past payments
How to update your credit card information
Updated by Benjamin Staton
There are four, easy ways to add people to your HuddleUp account: you can manually add them, you can have them create their own account, you can send us a bulk user import with your people, or you can use our Planning Center Online People Integration! Read below to learn more about these options.
Adding People Manually
- Open the navigation bar by clicking the three horizontal lines in the upper left hand corner of your screen.
- Click on the People icon.
- Click the green Add a Person button.
- Fill in the person's information in the fields provided.
- Add any Leader Permissions you wish to give your new person. (Click HERE to learn about the different permissions.)
- Click Add Person.
After you've completed these steps, your person will appear in the People section of your account.
Having People Create their Own Account
To have your team members create their own accounts, provide them with your account URL (ex. servehq.church/mychurch) and have them complete the following steps. The person will:
- Click on your church's account URL or copy and paste it into a web browser to open your page.
- Open the navigation bar by clicking the three horizontal lines in the upper left hand corner.
- Click the Sign in button that will appear under the navigation bar.
- Click Create a new account
- Fill in their information in the fields provided
- Click Sign Up
Click HERE for an article you can share with your people explaining how to create their account.
Bulk User Import
A Bulk User Import, is the quickest and most effective way to get a large amount of users in the system. You can find more information about the Bulk User Import option for uploading your team members HERE
Planning Center Integration
Our integration with Planning Center makes it simple to quickly import groups of people or individuals into your TrainedUp account from your Planning Center People database. To read more about the integration, click HERE